Trailer identification information (model, year, and VIN).
A copy of the Bill of Sale or Invoice.
Clear photos of the issue and any parts requiring repair.
Any additional identification numbers related to the repair request.
Complete the form as thoroughly as possible.
Provide clear, well-lit photos showing the issue and any affected parts. Visual documentation often helps us assess the situation more effectively and may expedite the review process.
Include any relevant details about the issue, including how and when the failure occurred.
All claims are subject to warranty approval.
Warranty claims apply to the first retail user only.
Submit your claim for approval, including the cause of failure, BEFORE proceeding with any repairs. Repairs performed without prior approval may void the warranty.
Claims will be closed if requested parts, information, or photos are not received within 30 days of the initial claim submission.
Defective parts must be retained for up to 30 days after the initial claim is submitted.
By continuing to the next page, you acknowledge that you have read and understand the information provided above and are aware of the warranty claim requirements.